General Information

Why does my business need a website?
When you create a website for your business, you are helping your business to gain a competitive advantage that could help your company succeed. A website allows you to reach new customers by broadening your marketing message in a rapidly growing medium. A website can help you reach new consumers, keep you in closer contact with your current customers, and may enable you to respond quickly and efficiently to their changing needs. Furthermore, with the tremendous growth of E-Commerce on the Internet, a website may significantly increase your revenue, especially if your site includes online ordering.

Do I need to have any special knowledge of the Internet to create a website?
No. When you sign up for a full-service site from Crystalint Media, you’re getting a complete solution to all your website needs. We’ll listen to you to find out what you want, and then we’ll work directly with you to create a custom site. We’ll also take care of the registration, and programming of your site, leaving you to concentrate on what you know best: your core business.

Why don’t I see any pricing for development on your website?
Our work is all customers specific. It is not practical to list estimated pricing for our services. We can prepare you a quote or proposal as long as you can provide us a brief on what your requirements are.

Do you charge by the hour for development?
We initially charge for a project on a bid basis. Hourly fees are charged for services beyond the scope of the proposed project unless additional work is done on a revised proposal.

What search engines do you submit my website to?
We will submit your website to the top 20 search engines, including the Go Network (Infoseek), Excite, HotBot, WebCrawler, AOL NetFinder, Lycos, AltaVista, GoTo, OpenText, and LookSmart.

Once the above search engines have indexed your website, it will practically be on all other engines as some of them share the same results. To know more about our SEO service, we recommend you speak to our SEO Department on +254 724 418184 or email:

Who do I contact with billing questions?
Questions regarding invoicing and payment procedures should be referred to Crystalint Media Support. You can reach on +254 724 418184

Can you develop our website even if we are in a different country?
Yes. We can develop your website if we obtain the right channel of communication from the start. We have developed many websites for clients abroad and sometimes it takes a few days longer to finalize a project. But generally if you like the work of Crystalint Media, don’t let the distance be a factor.

What is the best way for us to contact Crystalint Media?
You can contact us by phone, email, or through our online web-based Online Quote system. The best method by far would be by email, since we are constantly working and replying on the emails.

Also our contact details for your reference are the following:

Eldoret Office (HQ):
Neema Complex Building
Tel: +254 724 418184

Why should I choose Crystalint Media over Other web design companies?
We have the expertise and experience to ensure the trouble-free and effective management of your Website – from conception to ongoing management. The team is highly professional and committed to the highest standards. We identify the requirements of the site and develop the appropriate strategy to ensure these needs are met.

From expert designers to copywriters and Internet marketers we have the team to ensure the highest quality site at a very competitive rate.

We know the pitfalls; we know the shortcuts. Use Crystalint Media to cut through years of frustrating trial and error.

If we do not have logo, can you create one for us?
We can offer consultancy on your logo development. Our graphic designers can create sketches and mock-ups and your entire branding. We are experts in web and graphic design.

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